Thank you for shopping at Eureka Healthcare Website !!!

Delivery Policy

We provide delivery services across West and East Malaysia.

Your parcels will be delivered using Eureka Healthcare’s appointed courier company and we will make sure the parcels being handled carefully.

All orders will be processed within 3-5 working days and we will ship out parcels on Monday – Friday, excluding public holidays.

Tracking number will be provided through email once we have shipped out your order. Please expect 2-5 working days for West Malaysia (Peninsular) and 5-10 working days for East Malaysia (Sabah/Sarawak) to receive the order once the shipment is out for delivery.

** Further shipment delays might be experienced due to the Movement Control Order (MCO)

Any changes on delivery address is not allowed after payment is made. Please cancel the previous order and make a new order if you would like to change the delivery address.

If you have not received your order within 3 to 7 working days after you received your tracking number, please contact us at info@eurekahealth.com.my or Whatsapp to 011-56449310.

Shipping Policy

Domestic Delivery

Postage fees for domestic delivery are as below:

West Malaysia (Peninsular) – Purchase above RM100 Free Shipping for 1st 3 KG

West Malaysia (Peninsular) – Purchase below RM100, RM5 for first 3KG, additional RM2 for the following KG.

East Malaysia (Sabah/Sarawak) – RM10 for first 1KG, additional RM10 for the following KG

Singapore Delivery

Postage fees for Singapore delivery are as below:

Singapore – RM20 for first 1KG, additional RM10 for the following KG.

We will ensure all parcels are wrapped and secured with air bubble wraps in order to reach you safely. We will try our best to deliver your parcels as soon as we can. For more details on shipping and delivery policy, please contact us at info@eurekahealth.com.my or Whatsapp to 011-56449310.